W1SE MARKET — SHIPPING POLICY

W1SE Market is a curated marketplace featuring products from independent vendors. Each vendor is responsible for fulfilling and shipping their own orders. Because of this, shipping times, methods, and costs may vary by seller.

This policy explains what you can expect when ordering through W1SE Market.

• Orders are processed directly by the vendor you purchase from.
• Processing times are listed on each product page.
• Processing times may vary based on the nature of the product, order volume, or whether the item is made to order.
• Orders are not shipped on weekends or public holidays unless otherwise stated by the vendor.

• Shipping methods and carriers are selected by individual vendors.
• Estimated delivery times are provided for reference only and are not guaranteed.
• Delivery times may vary due to carrier delays, weather, or other factors beyond our control.
• If you need an item by a specific date, we recommend reviewing the product details carefully before purchasing.

• Shipping costs are calculated at checkout based on the vendor, destination, and shipping method.
• Any free shipping promotions will be clearly stated on the product page or at checkout.

• Once your order ships, you will receive a shipping confirmation with tracking information.
• Tracking updates are provided by the carrier and may take time to reflect movement.
• If tracking has not updated for several days, please reach out to us and we’ll help coordinate with the vendor.

• Vendors may offer domestic and/or international shipping.
• Available shipping regions are listed on each product page.
• International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
• W1SE Market is not responsible for customs delays or fees.

Please ensure your shipping address is entered correctly at checkout.

W1SE Market and vendors are not responsible for:

• Delays or losses caused by incorrect or incomplete addresses.
• Packages marked as delivered by the carrier to the provided address.

If your order is lost, delayed, or arrives damaged:

• Contact us within 48 hours of delivery (or expected delivery).
• Provide your order number and any relevant photos if applicable.
• We will work with the vendor to assist with next steps based on the situation.

For return or refund eligibility, please review our Refund & Return Policy.

If your order includes items from multiple vendors:

• Items may ship separately.
• You may receive multiple tracking numbers.
• Delivery times may vary for each item.

Pre-orders or made-to-order items may have extended processing times. These timelines will be clearly stated on the product page and override general shipping estimates.

W1SE Market facilitates the connection between customers and independent vendors. While vendors handle fulfillment and shipping, W1SE Market supports communication and resolution if issues arise.

This shipping policy may be updated from time to time and applies to future orders only.

Need Help?
For shipping questions or support, contact us at: support@w1se.com